Quote from: kingjudas on September 02, 2024, 02:45:37 PM

Quote from: iv4n on September 02, 2024, 11:36:03 AM

Quote from: kingjudas on September 01, 2024, 09:05:23 PM

Again, I want to stress that I do not believe Bitcasino.io was directly responsible for this loss. However, their dismissive response and lack of concern were disappointing, especially given my status as a VIP player.

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TL;DR: As a VIP player who wagered millions at Bitcasino.io, I experienced:

Mysterious loss of 88 ETH ($165,000) shortly after a withdrawal (NOT accusing Bitcasino.io of this)

...[/list]

So you don't believe that Bitcasino.io is directly responsible for this "mysterious loss"... Apart from not meeting your expectations, is there any evidence that they might be indirectly involved? What do you really think happened?

88 ETH can't disappear just like that... you wrote a long post, but I don't see anywhere the address from which the 88 ETH "disappeared", is it your personal wallet or the casino wallet... and that should be the most important thing in this story. Without addresses and transactions, this story has no credibility.

I appreciate your questions, but I want to clarify a few things:

The 88 ETH loss was from my personal Metamask wallet, not the casino's wallet. This happened shortly after I made a withdrawal from Bitcasino.io to my wallet.
I didn't include specific wallet addresses or transaction details for privacy reasons. However, I have all this information documented, including police reports filed at the time of the incident.
The reason I included this incident in my post wasn't to accuse Bitcasino.io of being responsible for the theft. Rather, it was to highlight their lack of support and concern when a VIP player reported a significant loss immediately following a transaction with them.
You're right that 88 ETH doesn't just disappear. It was a sophisticated theft that occurred within minutes of the funds arriving in my wallet. The exact method of the hack is still unclear, which is why I termed it a "mysterious loss."
I didn't elaborate further on this incident because, frankly, it's been an incredibly painful experience. The loss of that much money led to a year of severe depression, which I'm still working through.

My post wasn't meant to be a detailed account of the theft itself, but rather an overview of my experiences as a VIP player, including how Bitcasino.io handled various situations. The 88 ETH incident was one example of what I perceived as inadequate customer support for a high-value player.
I hope this clarifies some of your concerns. While I understand the desire for more details, I hope you can also understand that revisiting this incident in depth is not something I'm comfortable doing in a public forum due to its significant emotional impact.

If the loss happen to your personal account then that means someone knows your private key. the criminal provably wait for some balance to arrive and when there's huge balance came he immediately reach and stole it. But I wonder why you seek for some resolution on your issue while this incident happened on your personal wallet? I guess bitcasino is out on this since they successfully sent the your withdrawal request.

This is huge loss but I think you cannot force them to do some action or ask some refund, I understand its disappointing but you need to move on since it already happen and you cannot change the fact that you lose that funds since crypto transaction is irreversible and nothing will happen even if they investigate your case.