Quote from: ka02 on Today at 03:53:55 AM

I have submitted a complaint to AskGamblers, and while the outcome is still pending, I must emphasize that the issue I am facing is the inability to withdraw my funds. I have never engaged in any violations or used multiple accounts. Throughout this process, I feel as though I have been wrongly accused of fraud, and Betcoin has not provided any evidence to support their claims.

It is frustrating that while Betcoin can accuse me without evidence, I am being asked to provide proof of my claims. As a player, it is difficult to provide evidence against accusations when the casino itself has not substantiated its own claims.

This handling of the situation has left me deeply disappointed, as it has not only failed to resolve my actual issue but also seems extremely unfair. I hope more people become aware of this situation and remain vigilant about the casino's misconduct. I discovered and registered with Betcoin through the bitcointalk forum, and now, facing such unjust treatment, I am questioning the integrity of the casinos recommended on the forum.

As players, we deserve fair treatment and should not be unjustly accused and deprived of our rights without proper evidence. This situation is quite ironic and has led me to seriously doubt the casino's integrity. I hope the casino will review this situation and address each issue fairly. Thank you for your attention.

To clarify things to you, the root of your problem is the suspicion of multi-acc, thus your withdrawal feature got disabled. In other words, cause and effect, the cause is a suspicion of multi-acc, the effect is your account being disabled.

Moving to providing proof, I believe betcoin are more than willing to provide them if it didn't pose a risk of jeopardizing their detection algorithm. Thus, hopefully, escalating it to AskGamblers. Rest assured that AG will require them, as well as you, to prove and substantiate each side's claims.