hi all
this topic is meant for 3 purposes: 1) I would like to apologize to shuffle 2) I want to warn people to not open multiple accounts at shuffle or any other casino and 3) to hopefully reach a resolution of my ongoing case.
This is touching and I hope Shuffle will have mercy on you. We hardly see people admitting their fault here not to mention the detailed explanation for everyone to know what truly transpired. Your sincerity should speak for you, especially this time you make it open. I know that this is challenging for Shuffle at this point, still, it would better speak positively of the casino in rare cases like this.
I am still amazed at OPs sincerity. This is the first time I am seeing someone admitting to a casino for their wrong doings. Situations as this is very rare and I must commend OP for this singular act of being open to admitting his mistakes. Most gamblers do not waste their time remaining with a casino when ever they are busted. They move on to the next one without minding how much funds with the casino as longs as they have benefitted hugely from the casino. It seems the casino are not bent on releasing the funds in their custody to OP as they already told OP to do the needful by returning the proceeds from OP wrongful act. I think the casino is more strict on their policy and for the fact that OP already signed their T & C making it more factual that OP did know he was wrong in the first place and continued with the act till he was busted. OP should keep trying and see if they would have to reconsider their decisions.