Quote from: wildpatola on Today at 12:53:00 PM

I recently signed up on Trustdice and placed a couple of sports bets on their platform. I only have one account and was just trying out the platform as I can see they sometimes have better odds on the sports I bet. After trying to withdraw, they blocked my account and accused me of multi accounting. I told them I could provide KYC but there are still no response until now and I cannot access my account anymore. I use my phone to bet and use mobile data since I'm out of the house most of the time I bet, will that trigger an IP issue since it's a public IP? I see that some people also faced the same problems but were able to withdraw their funds.

Usually casinos will apply multiple criteria before they collect enough violations against their Terms of Service, to accuse you of multi-accounting rule-breaking. IP address is only one of criteria. Others can be bet style, favorite tournaments and so forth.

My post is about general violations that lead to multi-accounting accusation from casinos, but for your case, let's wait for response from TrustDice's Customer Support and Compliance Team.