Support simply ignores further. They don't care about people who don't get their WOFs for a premium account. No words that they are sorry and that we will fix everything soon... They are just silent. What a fool I am for spending my BTC on buying FUN. I lost 100 times more than if I just kept my BTC
The longer it goes on, the more I suspect it's less of a technical issue and more of a business model issue. FUN price is simply too low to justify the benefits conferred. My guess is they're trying to come up with a "palatable" way to reduce the benefits that will still feel acceptable in the eyes of Premium users.
I think these are not technical problems at all, it is a simple reluctance to give money to users. The whole question is money, or how you write in the business model. They obviously realized that it is not very profitable for them... I am simply surprised that letters come to the mail in which they urge to buy a premium account in order to receive up to 16 WOF. They really abuse the users