Technically, you've wasted your one-and-only-one-so-choose-wisely ADR, of which the final ruling is --technically-- in favor of betcoin. But let me try to page Davis later tonight, see if he's willing to consider that attempt with CG as a failed attempt and didn't count it in, thus allowing you to reach AG and they'll be willing to address that matter.
This has been a truly terrible experience. At first, I contacted AskGamblers, and they told me that electronic football doesn't count as sports, so it's not within their service scope. Later, I explained the issue of creating multiple accounts, but their response was: “Unfortunately no, if they detect multiple accounts.” Despite my efforts to further explain, they still rejected my application. Left with no other option, I turned to Casino Guru.
When Casino Guru first responded, they incorrectly classified the electronic football game I played as a sports event, thus rejecting my complaint. When I resubmitted the complaint focusing solely on the issue of multiple accounts, it was finally accepted. However, after the initial rejection, I already felt that things weren't looking good. Eventually, after submitting all the relevant materials, they asked if I had used a VPN. I honestly admitted that I had, but my complaint was still rejected. I tried to resubmit the complaint 2-3 more times, but each attempt was rejected. Now, I can’t even click the option to resubmit on the website anymore. (Perhaps this is exactly how Betcoin wants to handle these matters through such platforms.)
Honestly, if I hadn’t used a VPN, I wouldn’t even have been able to access the Casino Guru website. After all, I never used the VPN to hide information or create multiple accounts intentionally. That’s the truth—I haven’t told a single lie.
Interesting. I don't know there is a scope that AG doesn't cover. They consider it as a, uhhh, non-sport, so it should fall under... casino game or live bet? Of which, FAIK, they also mediate. Mind to share us their response?
As for your assumption that it's what betcoin wanted, for those platforms to handle your kind of matters... that'll be a quite illogical assumption to propose. How can Davis and his team guess what will you write and describe to both ADR and/or the response they give?