Quote from: Fivestar4everMVP on Today at 01:48:48 AM

Quote from: SmartGold01 on September 12, 2024, 10:01:17 PM

Quote from: DonnaMel on September 12, 2024, 09:54:30 PM

Can somebody from Shuffle, or affiliated with Shuffle ask them what they still need from me in order to let me withdraw my deposit, like promised?

Have you in any way contact Little mouse explaining to him? If your case are true or legitimate then I will advise you to contact him to help passed the complaint to them because he is handling their campaign here on the forum, and I think they will honor him so easily if he sent your request to them.

You are right, and this is a very good idea actually, if there is anyone on this forum that has the power to help, it's Little mouse, so, yeah, I will join my opinion with yours advising op to contact little mouse, possibly the management of the casino will have a change of heart after little mouse plead on his behalf.

I used the word "plead" there because even with Little mouse speaking up for op, that does not justify that what he did was right in any way, what he did was as good as stealing from the casino. What ever they casino make him go through before allowing him to withdraw his balance, he totally deserve it, any other casino would have just confiscated the entire balance on the account and close the account permanently.

Although I mentioned him thinking op case was just a minor but whatmore, the site still have the final say because they would review their terms and if such case go against their ToS then even little mouse has no will power to enforce the smooth release on his funds in that platform. The main thing is let him just passed the information to management then let them review everything done by op to know if he still has a place to be allowed to have his fund withdrawn.