I think you should be a little be more patient. We are currently in the plain middle of the summer, when most people are on vacations. So you shouldn't expect the issue being solved within few days if they've said in their last update that "we do not yet have a time frame for a resolution". IMO we'll need to wait several more weeks, certainly till the beginning of september.
Maybe, but what makes me suspicions is the fact that the number of Premium Membership Level Days is frozen since few weeks. This is a clear sign to me that this premium feature is going to die in one or another way, or for what reason should this happen?
And what about the customers discussing here how long a deposit should take to be credited? I can not understand why someone would like to deposit something at FBC under this circumstances.
I don't know to be honest, but if they think the premium membership program costs too much money for them why they don't just lower the prizes of the WOF or lower the probabilities of the rewards like they've already done before? They could also change the price of each premium membership level or the duration between steps. They could also lower the APYs of the locked investment plans. They could do many things instead of suspending or halting the premium membership program actually.
Redarding deposits when I made a deposit 3 week ago it has been very quickly and smoothly credited to my balance.
It is one thing to make this or such changes as you have mentioned, but it's another thing entirely to still manage to keep the same number of users enjoying the premium service satisfied without anyone complaining, humans have a way they react when ever a system try to change what ever they are already used to, and I bet you that if freebitco did do any of those you mentioned, or maybe adjusted all, it would have sparked an outrage which I don't need to tell you that some users may even decide to drop out of the premium membership.
But nonetheless, doing what you said still would have been the best line of approach since the fud can only last but for a few weeks.
But then on the other hand, I am suspecting that freebitco may likely be planning to exist the market. But I am wondering why they just can't come straight to their community if this is the case.