Quote from: Petermario on September 13, 2024, 10:22:42 AM

Quote from: holydarkness on September 07, 2024, 03:42:43 PM

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It'll most likely take a couple of days before the dispute can be deemed as fit for a complaint by their mediator and made available for public eyes.

Thank you very much, submitted the dispute a few days ago and it seems it is public now, I hope this can be resolved this way...

Link to the case on CG, so people here can access them easier: https://casino.guru/rollbit-casino-player-s-account-has-been-closed-without

OP, I gave it a read, I think it'll be wise to explain your situation with UK IP as well, since their system detect UK IP address on your session log. And it probably be better for them to learn it from you, before the fact unearth itself, so the mediator will see that you're trying to be as transparent as you can to get this case resolved and has nothing to hide.