Post
Topic
Board Gambling
Re: Shuffle account situation plus apology
by
DonnaMel
on 14/09/2024, 19:04:06 UTC
the point is not if I made a mistake or not. Because I admitted already I made a mistake opening the second account and apologized for it. No question about it, it's against the terms and I was wrong.
the point is also not if I can keep my winnings, because they have already been voided.

the only point is that Shuffle promised me that I would get my deposit back, and it has been sitting in my account already for 7 months now but I still can't withdraw it.
If they never intended to let me keep my deposit, then I wonder why they didn't just close the whole account and confiscate all funds. But the fact that my 111mbtc balance is still sitting in my account which is still open suggests to me that they still intend to let me withdraw my deposit.
I am trying to figure out what they still need from me in order to make good on that promise, or if they want to go back on their promise and confiscate even my deposit.

I am not getting a clear answer per email after many tries, so I hope to get their attention with this topic finally to know what my fate will be.

So I am hoping one of their members will answer in here soon.