It could make a huge difference to some people and requires relatively small effort from the casino. Like during registration, one extra step of just listing few most common mistakes that people do and lose their accounts for it. And below that a checkbox to click saying "I understand [✔]"
Valuable advice! So many legit gamblers could benefit from such a change, but I doubt any crypto gambling site would implement it due to prioritising other matters. Creative idea for sure though.
I find it crazy that a reputable casino can make a promise in writing and that most people in here find it normal that they just don't follow up on it.
You are missing the point. They did approve your apology, but they never mentioned a timeframe within which they would pay you. Stay patient instead of making another mistake.