Maybe making you crazy is what is expected. it is a form of punishment for what you did. including when you made a complaint at the Casino Guru. the case has indeed been closed but do you know that there are also possible impacts caused by your case?
you know you were wrong and you didn't admit it before. it just makes it more complicated with your complaint there.
Now just think of this as a punishment for what you did. regarding the time you can make a withdrawal, just wait. You don't need to be patient, you can keep ranting but maybe there will be more people who ignore you.