we are now 6 months further. Don't you think waiting 6 months is being more than patient?
I gave them every chance to deliver on their promise to pay me back my deposit via normal communication channels.
Waiting 6 months is quiet long, but your case is different you violate their TOS and there's clear information about what they usually do with those people. So what can you expect to happen? With those span of waiting we guess that your refund request has been denied.
Maybe your current actions tells everything on why you experience this matter. And if you keep creating issue maybe they will fully deny you.
I find it crazy that a reputable casino can make a promise in writing and that most people in here find it normal that they just don't follow up on it.
This statement is like throwing shade against them. Maybe you should stop doing that and just wait doing something like this will not help your case. Just follow what other people advice and don't create another mistake again.
We know you are frustrated and its understandable, but this is the effect of the violation done in their casino.