They definitely have some internal problems, but I wouldn't say that the Freebitcoin site is experiencing a mass leaving of users because of this. Over the last month, the Freebitcoin site has had 7% less traffic but it doesn't seem critical as it still has multi-million traffic.
But you'd have to see how much of that traffic is from people like me, who just play the free game and that's it. The way things are going, I don't trust depositing anything or having bitcoin there because of the daily interest they give or anything. But every now and then I play the free game in case I get the $200.
As the site still remain operational till date with people getting their issues resolved, I still believe they will come back fully as they were before. Maybe they are doing a complete overhaul of their entire system, the reason it is taking them much time to set everything perfectly in order. However, I will not blame anyone who is sceptical about making deposits just yet, perhaps when things gets normalised and new issues stop occurring, then there will be higher confidence to make deposits.
They are trying their best to bounce back after those issues they encounter and so far they are doing good despite of those several issues still existing. But if they could able to sort out everything and find best solution to make everything smooth the same as how they perform before then freebitco.in will be provably back in the scene especially if their old time loyal costumer would know that they are now doing good and no issue will occur to them.
Right now confidence from people who want to gamble slowly coming back again so let see if they can fix everything as soon as possible since if they can make that in short timeline then gamblers would be happy to go back on their casino.