Quote from: TribalBob on Today at 12:22:08 PM

Quote from: Kakmakr on September 03, 2024, 06:24:05 AM

Yea, I agree with you.. the blatant aggressive attitude against you, to try and prevent you to turn to social media for assistance, are unacceptable, if they are not to be blamed. They should have been more professional in this regard and done proper research and still be professional in their comments. (You do not go into attack mode and threaten customers, when you have to support them)

We should also understand that casinos have to deal with a lot of scammers and people trying to "cheat" the system, so they might be irritated with some customers, when they are pushing too hard. (Give them enough time to deal with your issues, before you turn to social media platforms) Wink

right because it's not just OP that they are taking care of, try OP to be a little patient and not push continuously, indeed 88ETH is not a small amount, but in my opinion at least OP and Bitcasino.io are mediating to resolve the problem slowly

I appreciate your perspective, but you've missed some crucial updates. This isn't about the 88 ETH anymore. Bitcasino has closed my account without explanation during an ongoing dispute, refused to provide my financial statements despite multiple requests, and has been unresponsive to legitimate concerns. This isn't about patience - it's about a company failing to meet basic standards of customer service and transparency. The issue has evolved far beyond the initial incident, and Bitcasino's recent actions are the real concern here.