Related to KYC I think all submissions are still in the queue I even suspected that the team would check it after the specified schedule because on normal days they need 3-7 days to be processed and imagine at this time maybe thousands of submissions in the queue.
I did KYC level 2 verification, two days ago. It only took 1 day until I finally got a notification in my account that the KY verification was successful.
Maybe some new users did it simultaneously and became a pile of user data that had to be verified. Of course, it will take a lot of time.
Hopefully, users who do KYC and hope to get a bonus are not disappointed and all data is successfully verified before the deadline.