I can't see the picture - can you upload it on a different image host?
You don’t understand—he’s not a dissatisfied user. He never even used our service; he’s just spreading false information about us. We believe he’s causing more damage to our reputation than his $100 is worth. This is just a small way he could compensate for the harm he’s done. But anyway, thank you for your opinion
I know it's difficult to prove a negative, but do you have any records of transactions inside your database that coincide with the dates and amounts being claimed by the OP?
We need concrete evidence whether @incrediable has used your service or not. Until then, we cannot do anything about it.
Yes we have all data in our DB and also logs, but there is nothing to show - he really topped up his main balance with $100 and purchased one card, but he never actually used it. Later, he began posting fake reviews, claiming we are a scam and that we blocked his two cards without reason (when he only had one ACTIVE card with $10 on the balance and no transactions). He also claimed to have contacted support and spoke with AI, but we only started using AI in September, while his review was left in August—further proof he’s lying.
