I did submit 3 days ago a complaint on casino.guru, who by the way have them a score rating of 8 out 10 which is very high, but they have yet to approve it....! And the complaint was about Betplays delaying my cash out and being unresponsive. They blocked my account only yesterday. I know this scam accusation may not resolve anything, but it can help others stay away. I always make a search of this kind here, on trutpilot or casino.guru before making deposits on any casino or sportsbook... This money will not change my life. I think it is my duty as a bettor to let others know about my experience on every site.
If possible you can further your issue on casino.guru and check if you can get response. Alternatively, you can use Askgamblers for the complaints. Also you can try to use a gambling site that has announcement thread on this forum because there are cases that the official account of the gambling site on this forum will comment if he see someone complaining about their gambling site on this forum. I can recommend Stake.com. But make sure that you do not have two accounts. Do not share your IP address (sim or router) and device with another person that is gambling on Stake.