If you look at the feed back from the OP, you'd see various red feed back on him telling how they're having some issues right now.
Some good professionals joke that the ark was built by amateurs, while professionals have built the Titanic.
That's some logic.
I tried withdrawing from their doge site dogefree.in a couple days ago and the transfer is still pending. Any way to speed it up?
It seems that it will be pending forever, just give it up as that's a wrong website as said.