Hey,

This is Zane from Rainbet. I understand your frustration, but our decisions are not affected by your winnings or losses—only by violations of our Terms of Service (TOS).

Both our provider, Betby, and our system flagged your account for sportsbook abuse. This decision is made after careful review and collaboration between both systems. When an account is flagged for sportsbook abuse, we respectfully refund the deposit and proceed with closing the account.

If you believe we have misjudged your case, you are more than welcome to jump on live chat and ask for Zane, and I'll personally review it with you again.