Quote from: dkbit98 on October 23, 2024, 06:53:22 PM

Did something changed with OrangeFren Guarantee?
I think percentages were different and much bigger than they are now.

The percentages should be roughly the same as they were. We didn't change anything, although currency fluctuations might move the needle a bit.

Quote from: LoyceV on Today at 10:00:32 AM

This is how what I remembered:

Quote from: OrangeFren on August 12, 2022, 09:51:00 PM

Note that with the exception of an exit-scam our compensation maxes out at 10%

I just checked a few trades on the site, if I want to exchange 2 BTC, only 1% is protected. But if I want to exchange 0.02 BTC, depending on the exchange it's 84% or fully protected. Other amounts give different percentages.

The % you see on the results page is how the deposit we hold for this exchange's users compares to the size of your search.

To simplify things a bit - let's only consider the case of an exchange exit-scamming or getting hacked halfway through a trade. If the exchange exit-scams we will use the deposit we have from them to compensate its users. We will compensate up to 100% of the coins the users lost, but only using the deposit we received from this exchange. If the exchange exit-scams with a higher amount than the deposit we have, then the % of the results page indicates the size of the partial refund we can provide.

If you want to trade a higher amount than the deposit we have available, we offer the possibility of temporarily increasing the deposit just for your trade. In such a case:

Exchange deposits extra to us
You deposit into the exchange
Exchange sends you the other coins
You tell us all went well
We return the extra deposit to the exchange