Hey,
This is Zane from Rainbet. I understand your frustration, but our decisions are not affected by your winnings or losses—only by violations of our Terms of Service (TOS).
Both our provider, Betby, and our system flagged your account for sportsbook abuse. This decision is made after careful review and collaboration between both systems. When an account is flagged for sportsbook abuse, we respectfully refund the deposit and proceed with closing the account.
If you believe we have misjudged your case, you are more than welcome to jump on live chat and ask for Zane, and I'll personally review it with you again.
I
checked and confirmed that this is the official rep of rainbet.
Now, regarding your suggestion for OP to reach you on live support, for both OP and rainbet's sake, I'll encourage both of you to get it done here, to maintain transparency.
On other case, the player self-admitted that they utilize value betting strategy. This one is rather unclear. Is the OP limited and/or restricted on other casino? Or what?
And, since you're seemingly burning midnight oil to clear cases about your casino, do you mind to attend
this older one? I've change the status of this one and the other one as "in progress" due to your response on each threads. That one though, will remains "active" until you attend to it.