I don't remember being given this option. The workthrough kraken gave me was a bit confusing.
I need to get back into my account. Kraken not even replying to me now.
That's quite odd from kraken. Asking users to back it up should be a standard in case something like this happen.
But if you're not able to recover your 2fa on your end, you're stuck with kraken -- exchanges can reset 2fa in your account. I'm not sure what's the process for kraken but typically, I tend to see kyc as a part of it. As long as it's not sensitive information, you can tell us what is confusing for you.