Quote from: Cgod90 on Today at 05:45:51 AM

THEY JUST DID THIS SAME THING TO ME!!! EXCEPT FOR $12,000 . BETS WON 20 MINUTES LATER VOIDED AND MONEY REMOVED. SCAM ASS CASINO AVOID AT ALL COSTS!!!

Quote from: Cgod90 on Today at 05:53:27 AM

GAME WAS NCAA FOOTBALL BET OVER 41 GAME HAD 64 AT THE END OF IT. CLAIMED THE ODDS WERE WRONG 35 MINTUES AFTER THE GAME WAS OVER AND 1 HOUR AFTER THE BET WAS MADE. CONNOR AND MARK ARE BOTH SCAMMERS AND WILL NOT DO ANYTHING ABOUT IT. I WOULD NEVER PLAY ANOTHER CENT ON THIS CASINO. IM SURE ITS BEEN DONE TO MANY OTHERS *KEEP IN MIND I AM DIAMOND VIP.

ALSO ON THE VIP TRANSFER PROGRAM WAS GIVEN A TARGET OF 833,000 WITH A PROMISE OF $4000 AND A $500 FREE BET.
WHEN I COMPLETED IT THEY COMPLAINED 29% WAS DICE SO THEY REDUCED IT TO $2800.

also alot of sketchnedss with names

ON HERE WALTER CLAIMS TO BE THE FOUNDER YET CONNOR,MARK,MARTIN,MAGNUS ALL ARE THE ONES WHO TALK TO YOU NON STOP AND ACT LIKE THEY MAKE THE FINAL DECISIONS.

I POSTED THE BETS THEY VOIDED FOR A TOTAL OF $12,000 AFTER I WAS PAID OUT FOR THEM PRIOR . STAY AWAY THIS IS BETNOMI 2.0

https://ibb.co/2814scJ
Inbox

Hi Cryptogod90,

We understand your frustrations, although please allow us to shed some light on the situation. We do not appreciate being called a scam casino, when we have done all we can to cater for you. The bets that you placed were placed on incorrect odds (Incorrect by a mile) and therefore our 3rd party sportsbook cancelled the bets, as is within their right. Yes, I am the founder, although the VIP team handled the below case with the 3rd party providers advise.

Let me provide context to your accusation above.

03/11/2024 - You placed 4 live bets of which were cancelled due to incorrect odds by our sportsbook providers risk management team.

Below is the exact message that our Sportsbook provider sent us, and the message that we forwarded to you directly:

"Reason for cancellation: Incorrect odds.

Bets placed:
2464680158582412176 and 2464680354011820388 [3rd quarter] 07:32
2464686004846596292 and 2464686004846596600 [4th quarter] 12:15

Colorado State Rams total (incl. overtime) over 30.5 - 1.8, when score was 7-28, the other sites even weren't showing odds for this outcome, because it's about 1.00001.
Total (incl. overtime) over 41 with odds - 2.0 when score was 7-28, but for example bet365 had on total over 41.5 - 1.05.

Summary: Bets placed had incorrect odds by provider.

As per terms and conditions:

6.4. The Sportsbook platform reserves the right to declare the bets (or a part of them) void (payments are made with the odds «1») or to suspend payments until the end of trial (including judicial) in one of the following cases:

6.4.3. If there are traces of unfair practices being used (bets made in fraudulent manner, obviously “bad”odds” (e.g. obviously incorrect odds), switched odds);

6.5. If there is an obvious error in the odds or limit of the market, Bets (placed on odds with an obvious error or exceeding the limit of the market) on that market may be void. If for any reason a bet is accepted after an Event has started (other than clearly indicated Live In-Play betting) Bets will have action unless a material advantage has been gained by the End User. The Sportsbook reserves the right to void the Bet if it was determined that an unfair advantage has been gained."

We apologised for any inconvinience caused, although the provider is well within their right to cancel these bets as the terms state.

Again, it is very unfortunate that we must be placed between sports provider and player - although we must adhere to the provider and their Risk Management team. This further highlights to us how difficult it can be to find a correct balance between Risk Management advise and fair play. This is something we are endlessly trying to improve. It is unfortunately quite a tough situation as the odds were out by such a long shot, meaning the events were essentially guaranteed whilst the payout was many multiples larger than it should have been. A smaller variation of odds would have resulted in a good will payout.

The true odds as stated above were 1.00001 and 1.05 respectively.

Furthermore, we understand your frustration and it is extremely upsetting that is has come to this as this is something well out of our control. We have closed your account due to comments and threats made by yourself, which is troubling considering that we have gone the extra mile for you on many occassions, including a very elaborate personal bonus scheme which has resulted in well over 100% of your losses being given back in bonus, thus putting your net position well into the green. You have lost $11,000 betting on Razed, although with the total bonus, you are in profit $12,000, highlighting the generosity we have given.

We paid out all outstanding rewards which is something that we did to attempt to make things a little better. We paid out your daily reloads, weekly bonus and monthly bonus early.
Furthermore, just a day previously, the team paid you out a wager target which you fell short on in good will. You agreed to an $833k sports wager target in exchange for a large bonus, you reached $500k~ then completed the target by using Dice, this was because you missed the target and it was hours from expiry. We still agreed to pay out 80% of the target.

I would be happy to share all chat logs with our VIP Team and yourself with your permission.

Thanks and best of luck.