Quote from: holydarkness on November 03, 2024, 05:34:10 PM

Quote from: mmishoo2 on November 03, 2024, 03:35:10 AM

Quote from: holydarkness on November 01, 2024, 06:25:54 PM

[Mods, sorry for being consecutive. But please don't merge this post as this is --hopefully-- a closing statement]

Hi, I got an email from them, giving their consent to publicly address the points that we [me and the entire team of Roobet] discussed.

OP's account [as previously brushed on other page] was suspected to spread malware that prompt them to lock for investigation, back in 2022. Apparently, that investigation was not conclusive and someone probably accidentally opened OP's account, not knowing that an investigation was instructed to be done to the account, and effectively [since the account is opened and all would probably assume there is nothing wrong and/or the investigation is done] made the investigation inconclusive.

All of those "maybe"s and "probably"s on above paragraph said, the bottomline of my recent communication with Roobet is that OP's account is locked for criminal investigation and that OP has full knowledge about this. I personally think this is the end of the case. There is not much we can do or inquire due to the nature of the investigation. I believe they will update us once the investigation completed and they found nothing wrong with OP's account.

Anything you'd like to say about this, OP?

I hope they finish the investigation soon,
I have nothing to say I have said everything here, and in the end they will win, they will find a reason and will not give me my money, I have seen many problems like mine and other problems and in the end they say that (we closed the account and we will not be able to open it again)
Note in 2022 they did not close my account permanently, I was only banned from betting , I was able to log in to my account without any problem.

And it is assumed that if they closed my account permanently, why do not they give me my money that is inside my affiliate account ! And everything ends between me and them

I will write to them, asking to be informed when the criminal investigation is finished and they made their verdict. For the time being, as we don't know how long will the investigation take time, I'll change the status of the case to "inactive", under a reason that there is not much anyone can do but wait.

Kindly update us if and when they reach you in the future with their verdict. I'll do the same from my end when they do.

Until now there is no update
I sent them an email a week ago asking them to give me my money that is inside my affiliate account but they do not respond as usual