Quote from: asyakashi on November 08, 2024, 08:51:15 PM

Quote from: niyvi on November 08, 2024, 07:42:10 PM

Quote from: Mahdirakib on November 08, 2024, 06:47:12 PM

Quote from: niyvi on November 07, 2024, 02:00:12 PM

~snip~

You haven't given the clear answer to the inquiries of above user. Your team gives priority to privacy and wants to operate as a no-KYC casino. At the same time, you will ask the users to complete KYC verification in case of fraudulent activity. Don't you consider the usage of multiple account for bonus and some other kind of abuse as fraudulent activity? If Niyvi system considers such thing as fraudulent activity, then your team will apply KYC verification rules in such cases, isn't it?

We're going to make this community a jury, we'll be transparent about all complaints from disgruntled users, the whole community will judge, and 5-8 random people will decide how we should handle such cases. We already have 15k users and no one complains, except for the bonus hunters who don't even respond when we inform them that their account is blocked. It's fact.

are the bonus hunters wrong in your opinion?
i think if they didn't exist your casino wouldn't be more famous, because of course you would make any bonus promotion every time to find more users, and it looks weird when you allow VPN users

Thank you for your thoughts . We welcome players who use bonuses as intended, but unfortunately, we do encounter cases where some try to exploit our offers in ways that go against the spirit of fair play. For example, there have been instances where players use bonus funds to collect high-value features on large bets, then switch to real money to activate these features for profit. This type of tactic is unfair to other players and goes against the purpose of our bonuses, which are meant to enhance the experience for everyone.

Regarding VPN access, we allow it specifically to help players affected by game provider restrictions, not to bypass our platform’s policies. With over 30 global game providers, our platform already offers functionality to access games from virtually anywhere. Additionally, we have systems in place to detect multi-accounting and other activities that could unfairly impact other players, ensuring a fair gaming experience for everyone.

Thank you again for allowing us to clarify our stance on fair play!