Quote from: ryzaadit on November 16, 2024, 09:07:49 AM

Quote from: PedroCunhaYori on November 16, 2024, 08:08:50 AM

4 days later, withdrawal still disabled after fully verified kyc , reason why? account review ( 4 days already) no updates nothing , and its a common practice just searched their discord and they someone posted the same where they did this for over 2 weeks

I think it depends on the data, country, and level of verification.

Some of users have different experiences and some of them can be fast. I also believe, If your data can supported with "English" like Local Laguage and next having English language. These could faster your verification.

If your ID and other data are fully local words, they need times to verify + level verify is also supported for how long the verification is gonna to be take. Usually, If they can't verified the data cause due "local" they will ask you to re-do with other data (mostly passport cause can support international language).

why do you keep defending them? i already told you im fully verified kyc and support said so aswell, the reason according to them is a account review when asked why to support they cant give a proper reason , meanwhile while i said this i found more people in discord with same problem and exact same problem (except he said 2 weeks since his account was on "review") @chips.gg if you keep trying to play this game i will start exposing.
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It may not be really defending, but sometimes when it comes to Kyc, it takes longer than we think to actually verify, and if it's taking longer than expected, it's best to just contact the support system for a better explanation, and they might be finding a way to verify your issue, and since it's been reported, I believe you should exercise more patience because that will be required at the expense of doing everything they can to make their customers happy. Small time for clarification will be better we know that chipps will resolve this so their is nothing to actually worry about mate.