- Appeal Process: If you feel you’ve been flagged unfairly, our team is here to investigate and resolve such cases quickly. We aim to minimize the inconvenience for legitimate users.
I read so many threads about false positives and most of them respond quite slowly, in some extreme cases it takes more than a few months before the platform reviews the case. I understand casinos or platforms have limited manpower but for users waiting for days or months can be annoying especially when it was triggered by false positive. I'd suggest you allocate sufficient resources for this if you plan to be competitive.
We are going to make niyvi decentralized.
Are you saying you plan to move account verification, etc to the community? I never heard of a platform being decentralized while also doing KYC/AML because they want to keep their license.