Quote from: sire_joe on Today at 06:08:01 PM

Quote from: ovcijisir on Today at 04:43:46 PM

Quote from: Ashek1234 on Today at 03:41:29 PM

withdrawal of 13574 FUN to be sent from FreeBitco.in
I MADE A WITHDRAWL TODAY OF MY FUN TOKEN TO BINANCE FUN ADDRESS ERC20 - BUT STILL NOW NOT RECEIVED

Is there any transaction number, by which you can monitor transaction? It can be possible that your FUN tokens arrived to your Binance address, but it is not displayed on Binance yet.

By the way is there option to view pending transactions in freebitco.in?

Not FUN transactions, no. Usually for BTC one pops up, but I have never been able to find one for FUN.

Also an FYI, just received this today:

"
Hi,

Thank you for your patience and for bringing your concerns to our attention. I want to sincerely apologize for the ongoing issue with the Premium free spins and for the frustration this has caused.

I understand how important this feature is to you, and I assure you that your feedback has been heard. The issue has been escalated internally multiple times, and I continue to follow up with the relevant team to ensure this is treated as a priority. While some customers have had spins reinstated intermittently, I recognize that the overall experience has been inconsistent, and I deeply regret the inconvenience this has caused.

At this time, I am unable to provide a specific time frame for when this will be resolved. However, I remain committed to advocating on your behalf to ensure the matter is addressed as swiftly as possible.

To help us manage responses more effectively and reduce delays, I kindly request that you refrain from sending multiple emails regarding this issue. Rest assured, your concerns have been logged, and we are working hard to provide updates as soon as possible.

Thank you for your understanding and patience during this time. If you have any further concerns or questions, please feel free to reach out.

Best regards,

Customer Support Team

FreeBitco.in
"

This was in response to a ticket from November 4th.

Thank you for sharing this info sire_joe. This certainly gives some hope, if they really mean it. At least we know their customer service works.

As for FUN tokens, they can be withdrawn to your ETH address.
If you want to withdraw them go to -> premium -> deposit/ withdraw (orange button) -> withdraw. Hope it helps