-CasinoGuru doesn't deal with Affiliate disputes. Noah we don't need a mediation service, I am asking for you to please just turn my account into a non-gambling account and you'll never hear from me again. It is the perfect solution and everyone can move on happily. Please just end this.
Please don't get me wrong. With all these conflicts between you and the Shuffle team, if you are expecting to continue with affiliation with them then I guess you are ignoring the reality.
I am sure when you signed up to become an affiliate you agreed with their terms and somewhere in the terms they must provided that the business reserves all rights to terminate a contract whenever they want. Considering such terms, as an affiliate you have zero legal ground to do anything against a brand. This is one of the darkside of affiliate marketing to be honest.
I am not making a conclusion of your case or even not trying to give an opinion yet but a business have these terms to protect their business.
This isn't about continuing the affiliate relationship going forward, it's about receiving compensation that was already earned.
1. The locked funds I already earned in my account from past wager
2. The ongoing commission from players I previously referred
It's reasonable to want payment for services already rendered and results already achieved. What is stopping Shuffle from terminating all of their high value affiliates and no longer having to pay out commission anymore? Holding them accountable should be what this conversation is focused on because like Simba said, his bonuses are decreasing instead of increasing with the 30% Shuffle is now pocketing. If this ends with Shuffle keeping that commission, no affiliates should ever feel safe working with them. I brought them players, I brought them Simba. I am only asking for what they promised me, nothing more.