So don't be surprised since this situation is at that stage, the best we can do right now is to be careful and vigilant any time if at all we have anything to do with this casino, but quit unfortunately that freebitco have taken this route as regards to customer care.
The best you can do is not deposit a single penny on this platform anymore, while withdrawing all your funds while you still can. They have no intention of fixing any issues on this platform anytime soon, neither are concerned about the users. Freebitco.in isn't legit anymore since long months ago, as we can see through their premium program, which has become a scam, since the daily WoF spins aren't being delivered as it's stated by the website.
Unwarned users can still fall for it, thinking they are going to have access to advantages when acquiring and holding determined amounts of FUN inside the platform, while in fact they will receive nothing. Moreover, not that it was being helpful in anyways, but support has disappeared from this forum definitively, just like the other responsible accounts for the website. It's a negative sign.