Well, well, hold on please. I believe you are not the same guy who was handling the account before. Chipsgg used to write well detailed explanation to users when they ask questions. I understand you do not offer support through BitcoinTalk, but you can always talk to the person who is responsible for that. Every casino representative provides answer to the questions by the players. Now you are denying that you do not offer support through BitcoinTalk. Why? What is wrong? This is not how casinos expand their business in forum. They maintain their reputation by helping users.