Quote from: avp2306 on Today at 11:41:08 AM

Quote from: Shishir99 on Today at 08:30:28 AM

Quote from: chipsgg on November 25, 2024, 06:18:18 PM

We do not offer support through BitcoinTalk. The player needs to reach out to our live support directly for any sort of assistance.

Quote from: chipsgg on November 25, 2024, 09:54:23 PM

We do not offer support through BitcoinTalk. You need to reach out to our live support directly for any sort of assistance.

Quote from: chipsgg on Today at 04:46:14 AM

We do not offer support through BitcoinTalk. You need to reach out to our live support directly for assistance.

Well, well, hold on please. I believe you are not the same guy who was handling the account before. Chipsgg used to write well detailed explanation to users when they ask questions. I understand you do not offer support through BitcoinTalk, but you can always talk to the person who is responsible for that. Every casino representative provides answer to the questions by the players. Now you are denying that you do not offer support through BitcoinTalk. Why? What is wrong? This is not how casinos expand their business in forum. They maintain their reputation by helping users.

I think answering question here is different from solving issues of their gamblers. If they want all issues raised on their site thru their support I guess this is more better option they could do so that they can placed everything in single place.

Compare if they take care on multiple platforms then maybe they may experience more delay especially that not every time they are here answering every question made by people.

So I guess best solution for gamblers if they encounter an issue is to follow what their representative recommend to do and they should raise their issue if many days or weeks past but still their issue has not handled well by their support.

Hello,

This is exactly why we forward all requests to our internal support. We want all customers to be able to reach us directly and ensure any questions are resolved.

Thanks,
Chips