Quote from: holydarkness on Today at 07:40:25 PM

Quote from: Joel_Jantsen on Today at 07:21:35 PM

Quote from: mynameisjohn on Today at 03:50:29 PM

Emailed them, thanks.

I doubt anything good is coming from it either. Lawer up and send them a legal notice. You can additionally file a complaint with their license provider that is Curaçao (license No. 1668/JAZ)

Ensure you download all your interactions with them including your transactions/bet history. You've to form a very solid case for this to work so if you were actually cheating/violating any of their rules just drop it and move on.

Ahh, unless I misunderstand how things work lately, I don't think filing a complaint to CEG [1668/JAZ] will help. The era of Four Master License has ended and the matter of licensing, disputes, and everything gambling-related will be handled by one governing body, GCA, directly under Curacao's govt.

Will be, as they're yet to be active. The transitioning body is CGB, which currently does not handle dispute.

Hi Holy, hope you're doing well mate! As far as I'm aware, all Casinos licensed under Curacao eGaming can still complain on their official site here https://www.curacao-egaming.com/public-and-players/complaints-landing ? Or the specific NV/JAZ licenses that can't be reported online but still can send an email to info@gaming-curacao.com for complaints? From my experience previously, all the individual casinos deal with the legal matters individually without having to get the licensing authority involved. The registration number I posted was only for reference but the legal notice shall be sent to the casino itself.