Quote from: JollyGood on November 28, 2024, 08:57:22 PM

With alleged multiple hacks and millions of USD$ allegedly being stolen from them, Fixed Float are untrustworthy therefore the question has to be asked: why is OrangeFren associated with them in any capacity?

We have read the posts about Fixed Float, they have an absolutely atrocious reputation in the forum. It does not present OrangeFren in a positive light if they are promoting an exchange that has serious allegations made against them.

FixedFloat.com stole my funds
Fixedfloat is scamming me for 8000+ EUR IMPORTANT PSA!

Of course we care deeply about the quality of the services we list and don't tolerate scams. You mention that they were hacked, this is true of course, but I fail to see how it makes them untrustworthy. To the best of my knowledge their hack hasn't resulted in their users loosing any funds.

I am deeply familiar with one of the cases you linked to. However, let me assure you that in all the years we've been online we never had a single instance in which FixedFloat violated their own ToS. Every once in a while we get a user reach out about a trade gone wrong with FF (or any other exchange), we then immediately delist the exchange from OrangeFren.com and investigate. FixedFloat was delisted many times as part of this procedure. However, FixedFloat does reserve the right to require their users undergo SoF questions. They claim to invoke this based on the history of the coins that were deposited by the user. We warn our users about this. We also provide a link to click to filter out all exchanges that have a similar policy (or you can just append ?kyc_policy=never to the result page URL).

I believe our users have the right to choose. Hence the warnings, hence the filter. But if someone wants to take the risk that's their decision.

You mention that we are "promoting" FF. I don't believe this is accurate. We don't play favourites with the exchanges we list. We collaborated on a few meetups with FixedFloat, but we also did meetups together with eXch, Cake Wallet, LocalMonero, WizardSwap, and Xchange. And eXch is the exchange that processed the funds that were hacked from FixedFloat(!). We also collaborated with Majestic Bank on building Intercambio.app.