Quote from: SFR10 on Today at 02:50:01 PM

^{- Have you tried to post in their Telegram group? I'm not one of their users, but they might respond.}

I just looked at their Telegram group and saw this message:

Quote

Just a friendly remainder! We do not provide support at Telegram. Anyone messaging and claiming to be from FaucetPay is a scammer and should be immediately blocked & reported. Please make sure to enable 2FA on your account. There are no official applications available for FaucetPay.io, so please don't download any applications that claim to be from FaucetPay.

For help and assistance, please go to https://faq.faucetpay.io/

Same thing probably applies to their Twitter account. So, I'm afraid that there is no other way to contact them than their broken support system.