Quote from: holydarkness on Today at 08:19:01 PM

Quote from: hatchkler on Today at 04:29:23 PM

was there any luck of them responding to it ? if u contacted them

Well, yes. Though probably sounds very coincidental, I, in fact, got a reply just earlier today regarding it.

Quote from: hatchkler on Today at 04:29:23 PM

Btw i have read the whole document they send and they are trying to hide the account where i have lost the 10k$ + they named every other account i have said on their site but the happynewyear24 is nowhere to be seen

And you do aware that the document is open to be revised as long as it's yet to be signed by both parties, right? That's why it's called settlement agreement, as in both parties agree to settle with the clauses contained within.

You're free to ask for revision, though whether they'll accept those changes... it completely depend on both parties ability to negotiate.

Quote from: hatchkler on Today at 04:29:23 PM

Also it says e) It has been fully reimbursed for all losses it suffered and is not entitled to any additional
refund;

Refer to my previous post about the only guarantee for them that the settlement are enforced.

Quote from: hatchkler on Today at 04:29:23 PM

Well he said feel free to open complaints at other sites but if i sign this documents im will not be eligible to receive any refund for the second account if i somehow win againts roobet either with lawyer or with complaints try their casino licence

He opened with, that you somehow missed because you somehow only read the sentence after it, "My stance from the previous reply still stands. There is only a refund to be made for the account newhere2332. The details have been previously explained."

With "the details previously explained" refers to several posts made by Michal that exhaustively detailed about why he think the only account eligible to be reimbursed is newhere23232, as well as his suggestion to [freely interpreted] take the deal and stop trying to get another account reimbursed.

I have texted them about it to be changed and some small changes we will see if they accept it

Btw can i know what have they said ?