Re: Casinopunkz.io | Anonymous Crypto Casino | No KYC | 100% Welcome Bonus
It's really like the support doesn't exist. The first two times I asked them about the deposit bonus, no answer... and since yesterday I have been trying to reach them and still no answer.
Something happened to me that has never happened to me before... my first deposit was with a welcome bonus, and I lost it. I deposited again yesterday and it went well, but when I tried to withdraw I got the message "There is an active bonus currently, you can not withdraw.".
I guess they automatically added my second deposit to the bonus money, which makes no sense. Anyway, now I have to wager 70 LTC before I can request a withdrawal.
There is lag on some slots, heavy lag in some cases. On the first day I couldn't open No Limit, yesterday it worked fine, and today some slots work some don't... it starts loading and stays there.
A young casino with its own issues, maybe they will manage to deal with it. If they want to progress they will have to make some big changes as soon as possible...
Something happened to me that has never happened to me before... my first deposit was with a welcome bonus, and I lost it. I deposited again yesterday and it went well, but when I tried to withdraw I got the message "There is an active bonus currently, you can not withdraw.".
I guess they automatically added my second deposit to the bonus money, which makes no sense. Anyway, now I have to wager 70 LTC before I can request a withdrawal.
There is lag on some slots, heavy lag in some cases. On the first day I couldn't open No Limit, yesterday it worked fine, and today some slots work some don't... it starts loading and stays there.
A young casino with its own issues, maybe they will manage to deal with it. If they want to progress they will have to make some big changes as soon as possible...
A bit weird if you got the deposit bonus while it seems that you did not claim it or you did not activate it. I made my first deposit last month and I did not get the bonus as I did not claim it. Is there any button to cancel your bonus or players need to ask support in order to claim this unwanted bonus? Related to the support, I have never tried it since I have no significant issue so far except about the leadeboard of their tournament last week but they fixed it in less than 24 hours if I remember it correctly.