point to be noted, if multiple users are experiencing similar issues, it may indicate that the platform uses a common method that leads to unfair outcomes for many players. this could explain the negative reviews and complaints and i urge you to consider this rather than dismissing them as isolated cases.
As I’ve stated, i have no involvement in blackmail or fake reviews. my goal is simply to share my experience and raise awarenes. regarding my communication with your team, I did not contact the admins via email but through live chat and private messages with multiple admins. I’m unsure why you can’t find the chat logs, but i assure you i reached out several times.
why I’m coming forward after a year? I’ve recently read several posts here from other users with similar complaints, which made me realize that i may have been scammed (Tricked) as well.
i hope this clears up any confusion. my intention is to highlight concerns about fairness on your platform. also since i no longer have access to the account, i request that you provide the bet history so we can all review it and clarify the BETS results.
Thank you.
Interesting, as can be seen in this screenshot:
https://imgur.com/a/OKAlIXC you clearly state that your reviews! (multiple ones) have taken our rating from a 4.1 to a 2.7, also interesting that you're saying you will remove them for a bonus ( while here you claim your intentions are to highlight concerns about fairness), so how is this not a blackmail attempt?

I'll re-iterate that our system is provably fair, which can be verified independently by anyone.
Also, admins/devs are not reachable via live support, you could only get in touch with live support agents such as myself via live support. We use a 3d party app for livechat, so we don't have back-end access to be able to delete livechat tickets, so again, don't really understand why I can't find any call from you there.
There are no other users here with "similar complaints", every other bitcointalk thread with similar or exact pattern such as yours, were proven to be scamming and blackmail-ing attempts

.
Kirito89,
Duckdice Support.
Once again i want to clarify that i am not behind the emails or messages demanding money or offering to remove reviews in exchange for compensation. It seems someone else, using a name similar to mine, is attempting to exploit this situation. i strongly advise you not to pay such individuals. If possible, i suggest you ask him if he can edit this post before you pay him so it can help you find out who is behind this post, (sounds funny).
as for reviews, iwant to emphasize that the post i made on bitcointalk is my first public complaint about my experience. On trustpilot, i left a single review detailing my concerns, which you’ve already responded to. Beyond these, I’ve had no involvement in any other posts or actions that might have impacted your platform’s ratings. my intention remains unchanged to share my personal experience and raise awareness about the issues i encountered with duckdice.io. i encourage you to focus on investigating my original concerns rather than conflating them with unrelated actions from other individuals.