Quote from: Josefjix on Today at 04:18:26 PM

Quote from: Ambatman on Today at 11:45:01 AM

Quote from: Josefjix on Today at 09:22:43 AM

OP If the messages are not from the original account email you're wasting your time that's how it works. Sending PM on the forum is waste of time.

No it ain't.
I did my recovery with another email since I didn't have access to my previous account.
They can send a pm to any of the recovery team and as long as there's a signed message from a forum used wallet address
They would be answered
Just answer some questions asked honestly and you Good.
I'm quite surprised it took that long
Mine did because of a mistake on my part while signing a message
At most with no issues, your query can be completed in two weeks or a month.

I saw that the OP has multiple topics on the same locked account and was informed what to do, yet he keeps creating new ones rather than bumping older ones. Tell me more about OP and why his account is still locked; if he can't follow simple instructions, he might be doing other things wrong as well.

At some point, majority of the cases like this is that ops have failed build the proper follow-up and waiting time, because when an account is locked, only theymos have the right to unlock such an account if I am not mistaken, and because of the large amount of cases at his desk, he gave to take long time before visiting accounts lock cases so for that such request takes longer time and ops have to keep being patient a d following ups with sending reminders may be at two weeks interval because that is the only way to get the theymos attention at the moment, I am sure is ops can follow all the processes and keep up with requirements such as signing a message from the old wallet being used on this forum and also trying to keep the other threads active and lock this one because having a multiple threads won't help his matter but keeping in touch with just one thread can do better.

All the best ops and hope you get your issues resolved pretty soon