Quote from: destroyerr3334478 on Today at 06:42:13 PM

I post here because this rhe only page that I cant post from ..on the bcgame forum I didint find the button to create the post there ...and I seen similar lost here before so that why I post here ....the support havent replied my message been 18 hours ..so I just let this post open

you can find the "start new topic" button on the homepage of their forum(check the image below), once you click that you need to choose which board you want to post your complaint on, which I'd assume is the "Help / Feedback" board of their forum.

Quote from: Chandu141 on Today at 06:33:35 PM

You need to contact customer support is what the email says.
Did you tried contacting them?
If not contact customer support , they will help you.
This is not a scam this is simply a failed KYC verification imo.

according to the OP, he already did but they haven't replied yet.