It’s been some time since i shared my concerns, and I’ve yet to receive a response. The representative previously asked me to provide proof of my account, which I did by sharing a screenshot of an email from duckdice confirming the username. however, I have not received any follow-up or acknowledgment regarding this.
Your continued silence on this matter only makes the situation more suspicious and raises further doubts about the platform’s fairness. can you please provide an update on the status of my request to review the bets in question?
Sorry for the long delay on a response, I've received confirmation that unfortunately you have self-deleted the account, basically revoked the customer agreement according to GDPR, so all data about your account has been deleted, while the bets are still in our backlog, there is no actual way to link the bets to an account if its been deleted.
And in all honesty, I'd consider this a closed case, and a weak attempt at trying to discredit our provably fair system. 1. Its a claim with no actual proof behind it, like previously repetead by myself and other members, our system is provably fair. 2. I still find it weird that this is a claim that comes up after 1 year since it apparently happened, I'd think for someone who claims lost money on a "unfair" streak, they'd make noise and accusations as soon as it happens, not 1 year later. 3. It coincidentally happens at the same time while we're getting spammed with fake reviews on trust pilot, same pattern we used to have in the past with other blackmailers here on bitcointalk.
So unless there is some actual proof on this, I'll limit the response in this thread.
Kirito89,
Duckdice Support.
I need to address a few points. First, as mentioned earlier, i recently came across several posts on bitcointalk detailing concerns about duckdice.io manipulating bet results, which prompted me to question my own experience; I will share one here for references
https://imgur.com/a/OYcj7X9 . while there is several and everyone who lose such amount and read this will have such reaction. Second, i did not request account deletion, nor was I aware such an option existed until users mentioned it, so your claim appears to be a convenient way to avoid addressing my request for bet history. Third, it is contradictory that you initially stated my username didn’t exist, but now claim it was deleted, raising serious doubts about your transparency. For the fifth time, I want to emphasize that I have never contacted your team to demand money or bonuses, and I urge you to stop bringing up unrelated accusations to divert attention from this issue. While your provably fair system may work theoretcally, these inconsistencies and reports from other users suggest possible manipulation within your platform, and I stand by my concerns, seeking clarity on these issues.