I can't speak to my experience yet as I tried to withdraw two days ago and have now been directed to the security email team, which I'm assuming will ask and get kyc done.

What I don't really understand is why such a round about way to verification? It's the first thing I do at a casino so there is no confusion, but there is no place to do it on site, and probing the chat didn't help either until I brought up my withdrawal.