Just to be sure: you don't work directly for 1Win, but are their bridge to bitcointalk?
I work on behalf of our bro, Royse I represent the R7 promotion and just a bridge between users and support.
Thanks for dropping by @Lakai01
Roughly how long does the security email usually take to respond? it's coming up on 2 days since I emailed and still no response.
Drop a message, bro, anything that i can trace your concern and I will send it to internal support to fasttract the communication