Yes i can access the app but unfortunately there is no option to export private keys, only to export the mnemonic seed. I have tried that seed on iancoleman's site but i do not know the derivation paths for btc from eidoo wallet so i am not getting the correct private key
I have justed tested the wallet now, it is native segwit BIP84. But for the new wallet. If you are doubting it, you can use Electrum or Bluewallet for it. Make sure you choose BIP39 on Electrum. Try all the derivational path that you see on after the other. They are just three of them which are legacy, p2sh-segwit and segwit.
If you try the three and no coin seen, probably you have the wrong seed phrase. I think the wallet does not support passphrase.