Quote from: holydarkness on Today at 05:20:47 PM

Quote from: pavelmarty on December 12, 2024, 05:33:33 PM

Quote from: holydarkness on December 12, 2024, 05:30:08 PM

Hi, I sent them a DM just about a minute ago, as I previously waited for an update from maxiblanco and I think it's better to discuss both matter in one single "session" with them. Given there is no movement from maxiblanco, I went ahead with yours and will get to them again about maxi's when and if he provided substantial supporting evidence to his situation.

Kindly wait for them to notice my DM [that probably will be drowned by other DM, so it might take a while]. I'll try to nudge them every now and then to be sure that your situation successfully brought to their attention, though.

Thank you very much. Good health to you and your family. You've been a great help to me

So, if I understand things correctly, your KYC3 did passed and verified. When the support staff said that "it's being investigated" [or the similar words to it], they're referring to the account itself, not the KYC process.

In short, they suspected something wrong with your activity, so they investigated it. Normally, casinos will ask for certain level of KYC prior to this investigation to tie an account to a person. [Unless I understand wrongly] that KYC itself is successfully verified, all you need to do is wait while they confirm and check your latest sportsbetting activity.

Rest assured that if you did nothing wrong and/or did not utilize forbidden technic, they'll release your fund when they're finished with it.

Would you like to show my activity in sports?) There's a ridiculous amount of money

https://prnt.sc/RjutxRDapKBn
https://prnt.sc/PJBkyNEb99UA
https://prnt.sc/LPAOGyjIl4a0
https://prnt.sc/XDoNyb7t6NrT
https://prnt.sc/OwAGqJUv-FgQ
https://prnt.sc/CNqY-ICk4hhO
https://prnt.sc/IMGwT46qZ-cq
https://prnt.sc/iU2Yj1CZRpDc

The very big money in sports I bet?