guys. I won a bet here yesterday, the system has it also winning but my balance stands zero. No live chat, expect bots. Op the bet number is c57cdb33-c10a-4953-a893-2a07a323bbd1
Really concerned about the site. No live chat
I’m also looking for onsite support, and I found clickable support that directed me to the Telegram bot support for @whale, which is @whalegamessupport_bot. I guess they don’t have onsite support since they provide this bot, where you can request live support from that bot. Is this the bot you also found @whalegamessupport_bot ?
Why doesn't Whale.io have regular live chat support ? A human support is always better than these bot ones.
Personally. I do not like the telegram bot support as most of the time the bot cannot provide you with the required understanding and resolution to the problem. Also, telegram is a scammer's heaven and some evil people may make a fake telegram bot to scam the Whale.io users. I wonder if they have taken the necessary measures to avoid any unwanted mishaps.
Right, Bot support can never solve problems like a human. And in the case of human support, no problem can be raised in the same way as in the case of bots. Some specific commands are set in the bot which the bot replies with immediately. If the human support system is not good, a site will never be able to give satisfaction to the users in terms of support. And there are some objections against this site that if the account registration is done through email, then a user's profile is not completely created. If these issues are not addressed, they will lose many potential gamblers