Quote from: kingbj21 on December 13, 2024, 09:58:44 AM

As of today, I’ve been dealing with an unresolved data request with Stake.com for over three months. After I submitted a request for access to my personal data, including wager histories, I was asked for an identifiable image, despite being KYC3 verified. This request raised serious concerns, as it seems they are trying to stall rather than provide the transparency I’m entitled to under GDPR.

In our most recent interaction (December 13, 2024), I was told that they cannot expedite my request due to high volumes of inquiries and that the team responsible for handling it is beyond their control. I was also informed that the matter is actively being addressed, but no timeline or concrete actions were given. The communication lacks clarity, and I’ve even had to document instances where my wagers weren’t being counted as I approached Plat3, which I believe points to potential rigging of their original games.

Despite repeated requests for updates, I’ve been met with generic apologies and vague assurances. This delay and lack of ownership is not only frustrating but concerning, especially given the sensitive nature of the information I’ve requested.

As I continue to seek resolution, I urge anyone dealing with similar issues to consider their options carefully and demand better transparency and action from Stake. If anyone has experienced similar delays or concerns, I would appreciate any insights or suggestions on how to proceed further.

I’ll continue to update this thread as the situation unfolds.

Stake is the worst by far for KYC delays.