Quote from: AHOYBRAUSE on December 14, 2024, 04:29:10 PM

Quote from: JiiBs on December 14, 2024, 04:05:29 PM

Quote from: AHOYBRAUSE on December 14, 2024, 11:00:34 AM

Still unsolved and no explanation or reply whatsoever. Not from the discord mod who had me open a support ticket, not from the "live" support or my VIP host.
Worst of all when I ask about it on the discord "general-hall" all my posts get deleted from the mod, most likely the same guy that had me open the ticket but now ghosts me and doesn't reply. I made screenshots of all of it by the way.
It's a not a scam of course but its the worst form of false advertisement by a site and ignorance by staff I have been exposed to in a very long time. Such a rude and unprofessional approach should not be the norm at such a "big" casino.
Edit: And seconds after I posted this they kicked me from the server, this is just embarassing.

I like to think there is a term to this bonus accreditation that isn’t properly understood.

I’ve gone over the terms to the bonus as you updated on your earlier comment and tried to make sense of it. It seems to require of you to rollover of 35x the deposit amount maybe on the casino games. They didn’t specify on this but, it’s what I’m likely to assume as this is often the case with the rollover systems with X being deposit amount here.
For the Sportsbet, it seems to specify a roll over of the winnings, here it’s the winnings and it’s 10x roll over.

BC.Game isn’t a site that you would expect to falter on the products they advertised, they are as reputable as such I believe.
Also, if Talkimg isn’t allowing you to upload images, you could try Imgbb or other image hosting sites. Some has got to let you and that way, forum users should get a clearer picture of what might be the case here.

Why do you even reply when I already explained everything? Also, why are you even talking about a deposited amount? Nobody said anything about a deposit bonus.
I know the wager requirement for sports is 10x. And I explained at least TWICE that I wagered over 44x, on sports, after I got the bonus. They only take half your wager, and this wager even is capped. So they write 10x rollover while it's a 20x rollover with capped amounts. That's why my 220$ wager over 4 bets only was "worth 43$. Also I don't find any other hidden rules about this anywhere on the site. I would post here if there was any explanation. Roll Eyes

And, it doesn't matter if I can upload anything or not. I think I can be trusted enough for people to believe what I am writing. I am not in the "wasting my time" business, so why would I make this up?
Also my host basically trolling me at this point is a fact. Same for this discord mod who first told me to open a support ticket, then he sends me wager requirements for casino bonuses even though I clearly talked about sports, then he ignores it and in the end bans me fro their discord server for nothing. This is such a ridiculous experience, it's beyond anything I ever witnessed in this business. So much ignorance and inability to take care of a problem, these people should not work as customer support or any job that requires talking to people.

I know I am talking against a wall here because most people in this forum don't even play at BC. All they do is taking part in the raffles, that's what the main conversation is about in this thread also. Sad that this casino has such a "high" standing while doing so mach shady stuff in the past 4 weeks alone. Trustpilot with 51% worst 1 star reviews for BC from a total of 2285 people paints a perfect picture.
Well, since nobody cares I will unwatch this thread. Good luck with all your giveaways. You guys don't even care that this site lost it's license a week ago because they have been declared bankrupt. Roll Eyes

Google it.

AHOYBRAUSE I understand your frustration and vas bad experiences from BC.games customers service agent and if I most say that you are one of the reputable forum member that is complaining about their ill treatment on BC games I have read several other accusations similar to this from mostly newbies account but seeing your own comments constantly make me to have a rethink and thinks that your request need to be given attention most especially now that you mentioned that the moderator at discord banned you when you make your complaints over there, but I think the ops in charge over here should at least take a look and have this complaints solved to avoid further negative perception towards BC.games.

I did not claim any bonus when I tested the site BC.game so e months ago and even at that I spent just $20 on sports bets and did a withdrawal, I did not spend much time on the site and did not play any in house games to know how the wagering system at BC.games works.
Hopefully we may see them coming around to give some positive look to the current issues but we all should avoid bonuses as much as possible because, bonuses comes with a lot of conditions that ordinary you shouldn't be facing gambling with your deposits.