They should at least notify users with open positions or provide something that will protect user positions especially that their trading platform is focus on risky trading(leverage trading) while they do an unplanned maintenance.
I don’t follow this case but at least they should compensate the user that affected by their service disruption.
If I may ask.
Why the hell would someone decide to trade on a gambling platform?
At the same time, the scam accusation section is full of complaints about their work. Earlier I marked Rollbit Razer as neutral with a tendency to be negative feedback just because of poor support, it seems that few people read such warnings.